Red Telecom operates on a monthly billing cycle. At the end of each monthly cycle, you will receive a bill for that entire month e.g. January 1st-January 31st.
Your bill is sent via email. Red Telecom is committed to sustainability, leading to reduced paper usage.
If you have any questions or are unsure about something on your bill, please contact Red Telecom.
Click here to view your usage details. If you require further information, contact us on 1300 RED TEL (733 835).
Click here to view your past invoices. From there, you will need to input your login information. If you cannot remember your login information, contact Red Telecom.
A pro-rata charge is the partial amount of Plan or Service & Equipment (Line Rental, Value Added Service) charges, covering the period from the date that you become active with Red Telecom up until the 1st of the following month.
A pro-rata charge will only appear on your first invoice to ensure you are brought up to sync with our billing cycle.