MESSAGES ON HOLD
First Impressions Matter
Placing a customer on hold, even just to transfer a call, is never ideal. Your business has so few opportunities to make a good impression, it’s essential to take advantage of every chance to showcase your best assets.
On Hold Messages are a great marketing opportunity that allow you to engage your customers with messages that promote your company. Rather than holding the line with music or dead air, Messages On Hold provide you with a unique tool to keep your callers actively listening to carefully designed sales pitches while they wait to speak with your customer service representatives.
Scripted by professional copywriters, the voice overs are mixed with background music for a pleasant recording that will keep waiting callers on the line.
of business calls are placed on hold
of people prefer On-Hold Messages.
of customers initiate sales over the phone.
increase in caller retention.