The NBN and its impact on businesses

by Rahil Chand – December 13th, 2017.

The National Broadband Network (NBN) is currently rolling out nationwide. It is an important project in the country as it will ensure that Australia is ready for the digital landscape of the 21st century.

What is the NBN?

The NBN is a government infrastructure project where the current copper lines are being replaced by fibre optics. The communications of Australian businesses will operate on the NBN once the rollout is complete (expected to be completed in 2020).

What will be impacted?

In addition to phones and the internet, the following devices will be impacted:

  • EFTPOS machines.
  • Back-to-base alarm systems.
  • Fax machines.
  • Medical alarms.

How can a business prepare for the NBN?

The first step is to determine when the NBN is rolling out in your area. Click here to find out if the NBN build has already commenced in your area and when the NBN is expected to be available.

Most existing landline networks used for phone and internet services will be switched over to the NBN network. Moving over to the NBN does not happen automatically. You will need to contact a service provider to order an NBN plan for your phone and internet. To ensure that you have uninterrupted access to your communications, you should choose an NBN plan and an installation time for your business before the disconnection date.

What happens if I don’t make the switch?

If you don’t make the switch to the NBN, you will lose access to affected phone and internet lines after the disconnection date (services already on the existing fibre networks may not be affected). This is a disastrous situation for businesses and that’s why it’s recommended to upgrade your equipment before the lines are disconnected. It’s best to check with your service provider to see what will be affected.

Why is the NBN important?

By moving over to the NBN, you are providing your business the opportunity to access faster internet. This is the digitalisation of Australia where a stronger online presence is important for business success. Many customers are now spending time online researching various companies before making a purchasing decision. With so many businesses to choose from, customers are visiting multiple websites to find the solution which meets their needs. With the NBN, this means that customers are able to browse websites faster, make online purchases smoothly and use website chats more efficiently. For businesses, it gives them access to new markets, enables them to provide new offerings, improves business efficiency and boosts productivity for employees. With faster internet through the NBN bringing so many benefits, what’s not to love?